Privacy Policy

European Automotive Collision Center
Effective Date: October 21, 2026

1. Introduction

Welcome to European Automotive Collision Center ("Company," "we," "us," or "our").

We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, contacting our team, requesting automotive services, or scheduling appointments.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information, including information associated with our SMS communications.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

First and last name

Phone number

Email address

Mailing or service address

Information submitted through website forms

Vehicle and Service Information

Vehicle make, model, and year

Vehicle condition and service requirements

Automotive detailing or repair requests

Appointment dates and service preferences

Information relevant to estimates or requested services

Website and Technical Information

When you visit our website, we may collect certain technical information, including your IP address, browser type, device information, pages visited, and website interaction data through cookies or similar technologies.

3. How We Use Your Information

We may use collected information to:

Respond to customer inquiries and service requests.

Schedule, confirm, or update appointments.

Provide information about automotive detailing, collision-related services, paint correction, and restoration.

Prepare service estimates and coordinate requested services.

Send appointment reminders and service-related notifications.

Provide customer support and follow-up communications.

Send promotional offers, discounts, or service updates when appropriate consent has been obtained.

Improve website functionality, customer experience, and service quality.

Maintain business records and comply with applicable legal requirements.

4. SMS Messaging and Consent

European Automotive Collision Center may offer SMS communications to customers who provide their phone numbers and agree to receive text messages.

Non-Marketing SMS Messages

With appropriate consent, we may send informational messages related to:

Appointment confirmations and reminders

Service scheduling and updates

Customer inquiries and follow-ups

Vehicle detailing or repair service notifications

Other customer service communications

Marketing and Promotional SMS Messages

Customers who separately opt in to marketing communications may receive messages concerning:

Automotive detailing promotions

Special offers and discounts

Seasonal vehicle care services

New services or business updates

Other relevant promotional announcements

Marketing and non-marketing SMS consent are collected separately where required.

SMS Terms

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out of SMS messages.

Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You may withdraw your SMS consent at any time.

We honor applicable opt-out requests and maintain consent records as required.

Age Restriction

You must be at least 18 years old to receive SMS communications.

5. Mobile Information Sharing

We do not sell, rent, or share mobile phone numbers, SMS opt-in consent information, or messaging consent records with third parties or affiliates for their own marketing or promotional purposes.

We may share information with trusted service providers that assist us with delivering requested services, including SMS delivery, appointment scheduling, customer relationship management, website hosting, and customer support.

These providers may process information only as necessary to perform services on our behalf and subject to appropriate confidentiality and data protection obligations.

Text messaging opt-in data and consent will not be shared with third parties for their own marketing purposes.

6. How We Share Information

We may disclose personal information to:

Technology and communication service providers supporting our business operations.

Scheduling and customer management platforms.

Payment processors, when applicable.

Professional advisers and service providers assisting with legitimate business functions.

Government authorities or regulators where disclosure is legally required.

We do not authorize service providers to use personal information for unrelated purposes.

7. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance the visitor experience.

Depending on the technologies implemented, you may be able to manage cookies through your browser settings or website privacy controls.

Disabling certain cookies may affect some website functions.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, and disclosure.

However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain customer records, fulfill contractual obligations, resolve disputes, and comply with applicable laws.

When information is no longer required, we take reasonable steps to delete, de-identify, or securely dispose of it, subject to applicable recordkeeping requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we maintain about you.

Request corrections to inaccurate information.

Request deletion of certain personal information.

Withdraw consent for marketing communications.

Request information about applicable data processing and disclosure practices.

To exercise applicable rights, contact us using the information provided below.

We may need to verify your identity before processing certain requests.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of independently operated third-party websites. We encourage visitors to review their privacy policies before submitting personal information.

12. Children's Privacy

Our website and automotive services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without legally required authorization, we will take appropriate steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact:

European Automotive Collision Center

Email: [email protected]
Phone: +1 951-637-2886
Address: 6191 Jurupa Ave Riverside, California 92504 United States